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Customer Support 1.800.463.7655 | Sales 1.800.657.9436

Tim Hortons Children's Foundation 2015 Golf Classic

Quickservice Technologies has for many years been proud to sponsor the Tim Horton's Children's Foundation, contributing and participating at events every year.

This year, our sponsorship included attending the THCF Central Ohio Golf Classic. The Country Club at Muirfield Village was the venue on the sunny morning of Oct. 5th 2015.

With over 120 players in this Best Ball tournament, the Quickservice team of four finished at 6 over par, a score that reinforces the teams' focus on servicing and supporting Tim Horton's restaurant operators, as we clearly don't have any time to go out and improve our golf game. So then, no medals, but a great day out in a good cause.

The THCF raises funds and awareness to build brighter futures for youth across Canada, with over 17,000 children each year experiencing meaningful camp experiences. Quickservice will continue to support and sponsor this valuable national community initiative in future years.

The first Dairy Queen location in the United Arab Emirates opened this week at the Al Naeem Mall in Dubai.

Nothing is better than Dairy Queen soft serve when it's plus 40C! At that temperature demand for a way to keep cool is high, and this new Dairy Queen outlet is already rapidly becoming a popular meeting place with mall visitors seeking to get cool in comfort. The development team from Quickservice worked closely with Dairy Queen to develop the customised POS required for this installation. The iQtouch POS system from Quickservice provides the menu and order management software that keeps that soft serve moving quickly and smoothly.

The flexibility, easy configuration, and customizability of the iQtouch POS was instrumental in developing the tailored solution chosen by Dairy Queen to be the driving technology behind this flagship launch. This will be the first of many locations as Dairy Queen expand their coverage into the UAE.

Quickservice Technologies is proud to provide and support the point of sale system for this and all future Dairy Queen UAE locations. We look forward to growing this exciting new market hand in hand with Dairy Queen.

DQ welcomes you to Dubai

2014 Dairy Queen Volleyball ChallengeThe Quickservice Smashers broke through all opposition to reach the final of Dairy Queen's 15th annual charity volleyball event, losing out to Kraft Canada in the hard-fought and exciting 24-18 finale of the non-competitive division.

Quickservice has long been a supporter of this fundraising event which raises awareness and money for the Children's Miracle Network (CMN). The CMN is a non-profit organization that works with more than 170 Children's Hospitals across Canada to help sick and injured kids in local communities. Funding for medical care, research and education saves and improves the lives of an estimated 17 million children each year.

In the last 14 years this single event has raised $266,000 for the CMN. We have been proud to be a part of this phenomenon for 15 years, since Day 1.

We want to acknowledge everybody else that takes part. We here at Quickservice look forward to many more years of fun, frolics, and non-competitive volleyball. We will be back again next year. And this time, we’ll win!

The 2014 Quickservice team, Left to Right:
Tyler, Ian, Julie, Tim, Veronica, Todd, Anna and Tim.

Drawn from the Quickservice sales, logistics, programming, administration, service and help desk departments, this was a true team effort.

Quickservice support charity with Denim in December

Quickservice staff are charitable folks. Both individually and as a group, every year we contribute to a wide range of charities through various fundraising activities.

Quickservice as a company actively contributes, too. Here is one example.

For many years Quickservice have run our own internal event, which we call 'Denim In December'. Lasting the whole month of December, we encourage staff to make a small daily donation which allows individuals to dress informally for that day. At the end of the month Quickservice matches the amount raised, doubling the funds.

Quickservice want to acknowledge the generosity of all contributing staff. In hard economic times it is not always easy to find those charitable dollars, but those are exactly the times when they are most needed. Over the years Quickservice staff and company have distributed many thousands of dollars to many deserving organizations, where we thought they would be of most benefit. We plan on doing this for many more years.

Friday September 21 - Niagara On The Lake

Quickservice Technologies today celebrated Graduation Day when the Class of 2012 successfully completed the Ontario Customer Service Apprenticeship program. Quickservice acknowledged their hard work and achievement with a lunch ceremony, where each graduate was presented their certificate by CEO Philip Turner and Niagara College representative Sandra Huppe. Quickservice wish to thank the representatives of Niagara College and the Ontario Ministry of Education for their attendance and ongoing support. Quickservice are pleased to be associated with both organizations in pursuit of this nationally accredited standard of excellence.

“Long term customer relationships are essential within a service industry like ours. This Apprenticeship program is one part of our ongoing commitment to continually raising the bar on the high standard of customer service which Quickservice has provided to the quick service restaurant industry for several decades now. We know our graduates will continue to be a credit to themselves and to us, and will prove to be an invaluable asset to our customers.” said Philip Turner. "This Apprenticeship gives students practical skills which they will take with them into their professional life. Congratulations graduates."

April 30, 2012 - Brewster, New York

Quickservice Technologies is a proven leader in providing hardware, software and support to the quick-serve and fast-casual restaurant market. QT has always held itself to the highest standards of professionalism and care – and is frequently recognized as one of the best end-to-end equipment and services provider within the industry,

In a bold and committed move to strengthen the company through quality diversification, Quickservice Technologies is excited to announce the immediate acquisition of medical technology company Sigmund Software.  The acquisition allows QT to leverage both companies’ tremendous resources and will greatly enhance the diversity of both companies’ product offerings.   Like QTI, Sigmund Software is a leader in its industry and maintains superior standards of operational excellence. 

Originally created in 2005, Sigmund is a complete Enterprise Management system for Behavioral Health Facilities. The versatile and powerful software offers everything from basic employee management and financial accounting through to medical diagnostic trending and individual patient analysis. A rich feature list notably includes a complete Electronic Medical Record (EMR) system for each individual patient. The patient information and census management, staffing, clinical and medical documentation modules merge seamlessly with the appointment and treatment scheduling systems.  Simply put, Sigmund Software is a comprehensive software suite which provides total control of every aspect of the facility.

Over 70 institutions currently rely on Sigmund Software to help fully manage patients and facilities.  These customers include the prestigious Caron Foundation, COPAC, Sundown M Ranch and Cornerstone Recovery Inc. of Tennessee.  The software is currently offered as both self-managed software (client-server sale) and also as a web-hosted ASP solution. This choice of deployment models allows each facility the flexibility to roll-out the software in a way that best satisfies their operational needs.

Guiding the transition is Philip Turner – new CEO of Sigmund Software and long-time CEO of Quickservice Technologies.  Philip feels that the synergy of company philosophies and resources will ultimately make the ownership transition of Sigmund an organic one – and he looks forward to guiding both companies towards even greater success into the future

For more information on Sigmund Software  - visit


April 17, 2012 - Niagara-on-the-Lake, Ontario

In a lunch-hour launch, Quickservice Technologies unveiled a new and completely revised web site for the current and prospective customers. In addition to adopting a modern look and feel, the new website is fully compatible with all common PC and Apple web browsers and includes support for a mobile device optimized viewing experience for Internet enabled mobile devices.

In addition to the standard business website sections for product and sales information, the new site enables increased electronic interaction with existing customers through popular social media networking services. Traditional web access to support services such as manuals, tutorials, and training videos is provided and additional interactive services for enhanced customer service are planned for Q2 rollout. These enhanced services are provided at no extra cost for customers under warranty or with an active support contract.

For more information on Quickservice Technologies Inc or for product and service information, please visit the Contact section of the web site.