Quickservice Technologies was founded in 1960 as Alliance Cash Register, and over time became Quickservice Technologies Inc. The company was acquired by Panasonic Canada in early 2016. While the name has changed over the years, the company has consistently focused on offering great customer service and providing leading edge technology solutions in the Quick Service sector. Our company has been growing significantly over the past 10 years and we have been increasingly focused on our own proprietary software solutions working in concert with our hardware profiles.
We are proud to be one of the leading global distributors of Panasonic hardware to the quick service market. The Panasonic brand and its tough rugged profile has performed well for us as we have consistently grown our market share over the years in the Quick Service sector.
Our operations run coast-to-coast across Canada and into the United States. We have offices in most major cities including Oakville, Niagara-on-the-Lake, Kitchener, Laval (Montreal), Moncton, Winnipeg, Saskatoon, Calgary, Edmonton, Vancouver, Columbus and Detroit. We have direct employees serving all of our major markets with technicians and project managers strategically located for responsive service for all of our customers needs including POS, Security Systems, Headsets, Timers, Order Verification displays, printers, Kitchen Video and Cash Drawers.
Philip began his career in 1990 at Forewest Industries in Calgary, Alberta, where he worked in Oil and Gas technology, specifically for horizontal drilling applications. In 1993, he moved to Pitney Bowes in Toronto in a management role and travelled across Canada and into the United States. In 1997, Philip joined FedEx Canada and was responsible for business planning and pricing initiatives. After 3 years at FedEx, Philip moved over to a software company, where he was one of the founders of a small start-up software company: AutoBranch Technologies. AutoBranch focused on development of ATM software applications and built some very strong Intellectual Property for automated banking machines.
Philip joined Quickservice in 2003, as Chief Operating Officer. He was also elected to the Board of Directors in 2003. His initial focus was on operations and disciplined, managed growth. Philip was very involved in customer service initiatives to consistently improve customer service and extend and expand the Quickservice direct infrastructure across Canada and into the United States.
Philip was appointed President of Quickservice in May, 2010 and Chief Executive Officer in October, 2010. Since becoming President, Philip’s focus has been on strategic initiatives to increase the Quickservice software offerings and diversify geographically, while exceeding the expectations of our existing customers.
Born in Surrey, England in 1969, Philip attended the University of Calgary where he received a Bachelor of Commerce degree in 1990, and attended the University of Toronto where he received a Master of Business Administration in 1993. He and his wife live in Burlington, Ontario and have two children.
Gary has been with the company since 1992 and is focused on ensuring that installation of equipment is handled smoothly and effectively. Gary manages the programming team and the onsite service team. He is extremely good at juggling priorities and problem solving. Gary has the guiding philosophy that customer service is paramount and he has led by example over the years. Gary and his wife live in St. Catharines, Ontario and have two children.
Tim is responsible for sales at Quickservice. Tim has been with the company since 1998 and has a deep understanding of the Quick Service market. Tim started with the company in operations and this has been key for Tim to be able to understand and appreciate customer requirements and expectations. Tim leads the sales team and has been successful in growing our existing accounts and in seeking out new market opportunities. Tim and his wife live in Grimsby, Ontario and have two children.
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